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Terms & Conditions

Last updated: 23 Jan 2026
 

1. Introduction

These Terms & Conditions (“Terms”) govern your use of this website and the services provided by EDULIFE SOLUTIONS PTE. LTD. (“we”, “us”, or “our”).
 

By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
 

2. Eligibility and Use of Website

You may use this website only if you are legally able to enter into a binding agreement under Singapore law.
 

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with the operation or security of the website

  • Submit false, misleading, or harmful information
     

3. Services

We provide services including, but not limited to:

  • Employee Assistance Programme (EAP) services

  • Individual and group counselling

  • Training workshops and programmes

  • Related professional services
     

All services are subject to availability and may be updated or modified at our discretion.
 

4. Bookings, Cancellations, and Rescheduling

Bookings made through our website or booking system are subject to our published Booking and Cancellation Policy.
 

Key points include:

  • Clients are responsible for ensuring booking details are accurate

  • Late cancellations or no-shows may result in fees or forfeited sessions

  • We reserve the right to reschedule or cancel sessions due to unforeseen circumstances
     

5. Fees and Payments

Where applicable:

  • Fees will be clearly communicated before confirmation

  • Payments must be made according to the stated payment methods

  • Failure to make payment may result in cancellation of services
     

All fees are non-refundable unless otherwise stated.
 

6. Confidentiality and Personal Data

We handle personal data in accordance with our Privacy Policy and Singapore’s Personal Data Protection Act (PDPA).
 

While we take reasonable steps to maintain confidentiality, disclosure may occur where required by law or where there is a risk of harm to the client or others.
 

7. No Medical or Legal Advice

Our services do not replace medical, psychiatric, or legal advice.

Clients are responsible for seeking appropriate professional or emergency support where required.
 

8. Intellectual Property

All content on this website, including text, graphics, logos, and materials, is owned by or licensed to us.
 

You may not copy, reproduce, distribute, or use any content without our prior written permission.
 

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential loss

  • Use of the website and services is at your own risk
     

Nothing in these Terms limits liability where it cannot be excluded under Singapore law.
 

10. Third-Party Links and Platforms

This website may include links to third-party websites or platforms (such as booking systems or social media).
 

We are not responsible for the content, policies, or practices of third parties.
 

11. Suspension or Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are breached or if misuse is suspected.
 

12. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be published on this page and take effect immediately upon posting.
 

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Singapore.
 

14. Contact Us

If you have any questions about these Terms & Conditions, please contact:

EDULIFE SOLUTIONS PTE. LTD.

📞 Phone: 8173 3368
📧 Email: workcareEAPSG@gmail.com
📍 Address:
540 Sims Avenue
#3-5 Sims Avenue Centre
Singapore 387603

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