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Last updated: 23 Jan 2026
 

1. Introduction

EDULIFE SOLUTIONS PTE. LTD. (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
 

By using our website or services, you agree to the terms of this Privacy Policy.
 

2. Personal Data We Collect

We may collect personal data that you provide to us, including but not limited to:

• Name

• Email address

• Contact number

• Booking, appointment, and service details

• Information provided through enquiry or intake forms

• Any other information you choose to provide
   

We may also collect basic technical information such as IP address, browser type, and website usage data for security and administrative purposes.
 

3. How We Collect Personal Data

We collect personal data when you:

• Contact us or submit an enquiry

• Book a counselling session, workshop, or training programme

• Complete intake, registration, or consent forms

• Use our website or online booking systems
   

4. Purpose of Collection, Use, and Disclosure

We collect and use your personal data for the following purposes:

• To provide and manage our services

• To process appointments, bookings, cancellations, and rescheduling

• To communicate with you about services, schedules, or updates

• To meet legal, regulatory, and compliance requirements

• For internal administration and operational purposes
   

We only collect personal data that is reasonably necessary for these purposes.
 

5. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.

Your personal data may be disclosed only when necessary to:

• Counsellors, trainers, or facilitators delivering the service

• Service providers supporting our booking, IT, or administrative systems

• Government or regulatory authorities, where required by law

All third parties are required to protect your personal data and use it only for authorised purposes.
 

6. Protection of Personal Data

We take reasonable security measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, or disposal.

These measures include:

• Secure systems and access controls

• Limiting access to authorised personnel only
   

7. Accuracy and Retention of Personal Data

We make reasonable efforts to ensure that your personal data is accurate and complete.
 

Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required under Singapore law.
 

8. Access and Correction of Personal Data

You may request to:

• Access your personal data

• Correct any inaccurate or incomplete personal data

Requests should be made in writing using the contact details below. Verification may be required before we process your request.
 

9. Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your personal data at any time by contacting us.
 

Please note that withdrawing consent may affect our ability to continue providing services to you.
 

10. Cookies and Website Usage

Our website may use basic cookies or similar technologies to improve website functionality and user experience. You may disable cookies through your browser settings.
 

11. Minors

Our services are not intended for individuals under 18 years old unless consent has been obtained from a parent or legal guardian.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
 

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal data is handled, please contact:
 

EDULIFE SOLUTIONS PTE. LTD.
📞 Phone: 8173 3368
📧 Email: workcareEAPSG@gmail.com
📍 Address:
540 Sims Avenue
#3-5 Sims Avenue Centre
Singapore 387603